# Pricing page lacks transparent fee details — dev spec
Site: stripe.com · Priority 8 · High · Effort: Low (0.5-2 days)

## Problem
Pricing page shows headline rates but lacks itemized fee breakdown, cross-border charges, and refund fee disclosures that customers cite as hidden-cost pain points.

## Evidence (from the live site)
> A section heading reads “2.9% + 30¢”.
> A section heading reads “Standard pricing for all products”.
> A section heading reads “Custom pricing”.

## Current state
notes: No itemized fee schedule; cross-border, FX, refund fees not disclosed.

## Required change
notes: Add explicit itemized fee schedule covering cross-border fees, FX markups, and refund processing fees.

## Acceptance criteria
- GIVEN a first-time visitor on the affected page
- WHEN the change is live
- THEN Add explicit itemized fee schedule covering cross-border fees, FX markups, and refund processing fees.
- AND no layout regression at 375px / 768px / 1280px
- AND the changed control is keyboard-reachable with an accessible name

## Tracking
- Fire `cro_pricing_page_lacks_transparent_fee_details` on interaction with the changed element
- Verify the event fires in BOTH variants before opening traffic

## Test plan
- Two-proportion z-test, 95% significance, 80% power
- 315,206 visitors per variant to detect a 5.0% relative lift
- Run at least one full business cycle; duration depends on traffic

## Rollback
Feature-flag the change; revert if the primary metric drops for 3 consecutive days.