The homepage hero's dual CTAs and vague copy split user intent and fail to communicate the value proposition, while the prominent shipping delay notice creates trust objections, collectively bleeding conversion value from the primary entry point.


Replace dual SHOP MEN/SHOP WOMEN CTAs with a single 'Shop All' CTA to reduce friction and let users self-select later.


Rewrite hero headline and add subheadline to directly address visitor intent for comfortable, sustainable shoes.

New Arrivals
Experience the softest, most sustainable fabrics.
SHOP MENSHOP WOMENSoften the shipping delay notice and replace with trust-building messaging to reduce objection.


Include the free shipping threshold in the hero or near CTAs to set clear expectations.


Reduce top-level nav items to 5-7 and consolidate sub-lists to reduce cognitive load.


Add a visible label to the email input and a value proposition to improve clarity and accessibility.
Each surface starts at 100. The worst issue costs its full penalty — Urgent 25, High 12, Medium 5 — and each further issue costs 30% less than the one before, because the fifth problem on a page does not damage it as much as the first.
| Surface | Urgent | High | Score | Grade |
|---|---|---|---|---|
| Homepage | 3 | 2 | 38 | F |
| Product Page | 0 | 2 | 80 | B |
| Navigation | 0 | 1 | 88 | B |
| Forms & Signup | 0 | 1 | 88 | B |
| Accessibility | 0 | 1 | 88 | B |
Grades: A 90+, B 80+, C 70+, D 60+, F below 60.
The sum of every finding's individual range. Each row is traffic × conversion × assumed lift band × order value:
| Finding | Lift band | Range |
|---|---|---|
| Competing primary CTAs | 2.0–8.0% | $70,762–$283,046 |
| Vague hero copy | 2.0–8.0% | $70,762–$283,046 |
| Shipping delay warning | 2.0–8.0% | $70,762–$283,046 |
| Free shipping threshold hidden | 1.0–5.0% | $35,381–$176,904 |
| Mega-menu choice overload | 1.0–5.0% | $35,381–$176,904 |
| Unlabeled email signup | 1.0–5.0% | $35,381–$176,904 |
| Out-of-stock notification form | 1.0–5.0% | $35,381–$176,904 |
| Missing review count | 1.0–5.0% | $35,381–$176,904 |
| Single-field email capture | 1.0–5.0% | $35,381–$176,904 |
| Controls without accessible names | 1.0–5.0% | $35,381–$176,904 |
Inputs supplied by the client: 180,000 visits/month, $78 average order, 2.10% baseline conversion.
Caveat that applies to every row: Across 127,000 experiments, 12% produced a statistically significant improvement on the primary metric; a healthy programme win rate is 10-30%. These are prizes if changes work, not forecasts.
A verified finding was measured directly — real-user field data, security headers, accessibility defects counted in the markup — and is reproducible by anyone. Everything else is expert inspection: valuable, but a hypothesis until tested.