The site's most valuable conversion mechanism is the product page's ability to turn interest into a purchase, but it is bleeding value by hiding shipping costs and stock availability, forcing users to discover unexpected fees and out-of-stock items only at the point of action, which erodes trust and increases abandonment.


Hero has two equal CTAs (SHOP MEN and SHOP WOMEN) that split focus and delay the path to a single next step, reducing click-through.


Hero headline is abstract and doesn't address visitor intent for comfortable, sustainable shoes, causing reliance on secondary content.

Homepage
Shop our new collection of natural comfort wear.
SHOP MEN SHOP WOMENProminent shipping delay notice on homepage may deter purchases by creating uncertainty about delivery timing.


Mega-menu presents 20+ nav items with multiple sub-levels, risking choice overload and decision paralysis.

Explore our latest collection and enjoy fast, secure checkout.
Homepage loads 63 scripts, likely causing slow interaction readiness on mobile and hurting conversion.


Product page hides $5 shipping fee and $100 free-shipping threshold, causing unexpected costs at checkout and potential abandonment.
Each surface starts at 100. The worst issue costs its full penalty — Urgent 25, High 12, Medium 5 — and each further issue costs 30% less than the one before, because the fifth problem on a page does not damage it as much as the first.
| Surface | Urgent | High | Score | Grade |
|---|---|---|---|---|
| Homepage | 2 | 1 | 52 | F |
| Product Page | 1 | 3 | 57 | F |
| Navigation | 0 | 1 | 88 | B |
| Performance | 0 | 1 | 88 | B |
| Accessibility | 0 | 1 | 88 | B |
Grades: A 90+, B 80+, C 70+, D 60+, F below 60.
The sum of every finding's individual range. Each row is traffic × conversion × assumed lift band × order value:
| Finding | Lift band | Range |
|---|---|---|
| Competing hero CTAs | 2.0–8.0% | $70,762–$283,046 |
| Vague hero copy | 2.0–8.0% | $70,762–$283,046 |
| Shipping delay warning | 1.0–5.0% | $35,381–$176,904 |
| Mega-menu choice overload | 1.0–5.0% | $35,381–$176,904 |
| Heavy third-party script load | 1.0–5.0% | $35,381–$176,904 |
| Hidden shipping cost | 2.0–8.0% | $70,762–$283,046 |
| Missing review count | 1.0–5.0% | $35,381–$176,904 |
| Size availability not shown | 1.0–5.0% | $35,381–$176,904 |
| Unclear size selector | 1.0–5.0% | $35,381–$176,904 |
| Controls without accessible names | 1.0–5.0% | $35,381–$176,904 |
Inputs supplied by the client: 180,000 visits/month, $78 average order, 2.10% baseline conversion.
Caveat that applies to every row: Across 127,000 experiments, 12% produced a statistically significant improvement on the primary metric; a healthy programme win rate is 10-30%. These are prizes if changes work, not forecasts.
A verified finding was measured directly — real-user field data, security headers, accessibility defects counted in the markup — and is reproducible by anyone. Everything else is expert inspection: valuable, but a hypothesis until tested.